About & FAQ

The Snenks shop is run by Lilly R. and based in Germany.

Thank you for your support and interest in my art!

You can contact me via Email: [email protected] 

or through Social Media @snen_ks (Twitter and Instagram)

Shipping

Orders will be shipped as soon as possible!

I ship internationally, unless otherwise noted. Since I am based in Germany, the time it will take for your order to arrive may vary depending on distance (around 3 days to two weeks at most).

I cannot offer any Tracking Options at this time!

Return/Refund Policy

I do not take Returns.

In cases of the Product being damaged due to shipping or it not arriving despite the estimated time it would take to ship, please contact me via Email with proof. In those cases, I am happy to discuss replacing the order or compensating you for it.